Website Care and Managed Hosting

Protect your investment & free up your time with ongoing support and quality tech!

As your digital home, your website is an important part of your business and you can’t afford to have any downtime or issues.

Your website is also an investment, and like any investment in your life (your car, your house) you take care of them with regular maintenance.

Website Care and Managed Hosting gives you peace of mind that your investment is safe, secure and working optimally

Taking out Website Care and setting your website up on quality Managed Hosting allows you to focus on your business, while I take care of all the behind the scenes technical and security stuff needed to keep your shiny new WordPress website running perfectly all day, every day.

See the Plans

Quality managed hosting and personal website care from just $3.23 per day.
That's less than a daily coffee.

Care Plan Features

How I take care of your website

Security & Monitoring

Security scanning and login protection prevents malicious threats while uptime monitoring alerts me to any issues

Backups

Regular backups (to multiple locations) so that If the worst should happen your site can be live again ASAP

Updates

I will keep all of the software running your website up to date, which is critical for performance and security

Optimisation

Optimisations for the speed, performance and SEO of your website to keep your customers and Google happy

Plugin Access

Access to agency level plugin and theme licences to improve site speed, SEO and design capability

Edits & Support

Options for monthly simple website edits or support tasks and coaching calls to help keep growing your website

Optimised Hosting & SSL

Premium hosting service set up and optimised for WordPress websites and built on a high-performance cloud computing platform.

All Hosting includes:

SSL Certificate so you get the secure lock icon (Google and your visitors like this!)
Built in Security, Speed and Performance Optimisation to help website speed (Google and your visitors love fast websites!)
Your choice of datacenter locations around the World so you can host your website near your ideal clients (important for website speed)

Website Care & Hosting Options

Maintain

Everything covered to make sure your website is in tip top shape

Managed WordPress Hosting
SSL for the secure lock
24/7 Uptime Monitoring
Weekly Backups
Weekly Security Scanning
Login Protection
Speed Optimisation
Image Optimisation
Malware Removal & Cleanup (if required)
Monthly website checks and tests
Access to agency level plugin and theme licences to improve site speed, SEO and design capability
Monthly Software Updates for added features and security (high risk security updates will be done as required)
Access to special Book Me For A Day services and coaching
$97
per month
Book a Website Chat to Get Started
Or pay $1067 per year and get 1 month free!

Grow

Your website maintained plus updates to keep things fresh and growing

Managed WordPress Hosting
SSL for the secure lock
24/7 Uptime Monitoring
Daily Backups
Weekly Security Scanning
Login Protection
Speed Optimisation
Image Optimisation
Malware Removal & Cleanup (if required)
Monthly website checks and tests
Access to agency level plugin and theme licences to improve site speed, SEO and design capability
Monthly Software Updates for added features and security (high risk security updates will be done as required)
Access to special Book Me For A Day services and coaching
2 simple website edits or support tasks per month
Minimum Website Care program for e-commerce, membership and online course websites
$147
per month
Book a Website Chat to Get Started
Or pay $1617 per year and get 1 month free!

Excel

Have your own website consultant on your team and cheering you on

Managed WordPress Hosting
SSL for the secure lock
24/7 Uptime Monitoring
Hourly & Daily Backups
Weekly Security Scanning
Login Protection
Speed Optimisation
Image Optimisation
Malware Removal & Cleanup (if required)
Weekly website checks and tests
Access to agency level plugin and theme licences to improve site speed, SEO and design capability
Monthly Software Updates for added features and security (high risk security updates will be done as required)
Access to special Book Me For A Day services and coaching
6 simple website edits or support tasks per month
6 simple website edits or support tasks per month
Spam Cleanup
Broken Links checked and fixed
Quarterly 30min Strategy Call (can be used for coaching, planning or anything to do with your website and your business online)
$347
per month
Book a Website Chat to Get Started
Or pay $3817 per year and get 1 month free!
All prices listed in AUD. No GST Charged

Have your own hosting or prefer a specific provider?

I am happy to work with quality hosting providers, though it is best to have a chat as not all website hosts are created equal. In fact, some seemingly cheap hosts can end up costing you far more in time, reliability, security, limitations and add-ons (it’s how much extra for SSL?!!!).

If the host you currently use or want to use is up to scratch then I will happily deduct my hosting from the Website Care program that is suitable.

Website Care & Managed Hosting FAQ

A simple website edit or support task is any simple task that can be completed in 15-30 mins and falls within the existing functionality and scope of the website.

This could include tasks such as:
- updating wording on an existing page with supplied content
- adding new content to an existing page
- changing an image on a page to a new supplied image
- publishing a simple formatted blog post* from supplied content and imagery
- reordering content on a page
- changing a lead magnet document to a new supplied document
- adding new fields to a contact form
- adding new questions and answers to a FAQ
Website edits and support tasks DO NOT include new work, such as new graphic design, new website functionality, new page layouts or any custom work.

In 30 mins of Website edits or support tasks for example, you will usually get 1-2 edits or tasks completed every month.

If in doubt ask me about the edits or tasks you need to be completed and I can let you know if they fall under website edits or I can create a bespoke Website Care plan for you.

* Simple blog post formatting means adding your supplied post title and content, setting basic layout structure such as headings and lists, setting any tags or categories that are specified, adding up to two links where specified, adding supplied meta title and description for SEO, and inserting supplied images (including a featured image). We can provide a template for blog post creation as a Word Doc or Google Doc that you can easily fill out and send to us.

Simple blog post formatting does not include custom-designed posts built with a page builder, however, talk to us about a special rate if this is something you require.

No, unused website edit or support task time does not roll-over to the next month.
As a rule, I work on projects and tasks on a first-come, first-served basis. However, if you are on priority support you will move up the queue.
To request a simple website edit or support task please send an email or fill out the support form (you will receive this email and link when you join Website Care).

If possible I ask that you do single edit/task submissions. For example, if you need a new blog post uploaded and also a new paragraph of content added to your about page, then please send these as 2 separate requests. This ensures that I do not miss any of your changes if they are all bundled together.
If you need a one-off increase in your allocated amount of website edits or simple support tasks for a single month, get in touch and I can supply you with a per hour rate.

If you need to increase your allocated number of website edits or support tasks permanently, contact me and I can quote you a new Website Care plan with the time you need.

Or if you find that you have a number of tasks you need to complete, I offer clients a special Book Me For A 1/2 Day or Full Day service.
The purpose of these calls is to help you grow your business and get the most out of your website. You can use these calls for training on how to use your website, for strategic planning or for asking questions.
No, if you do not require a call during a month they do not roll-over.
Yes, you do. Hosting plans DO NOT include a domain. You will need to register your own domain (this is best practice as your domain name is a business asset that you should have control of and own, and in some cases, you can only own specific domains if you have a claim to them). I can help you understand domain registration and give you my recommendations for purchasing and managing your domain.

Once you have a domain I can help you set everything up so your domain points to your hosting, it’s usually very simple at most domain registrars.
No, the managed hosting in the Website Care plans DOES NOT include email. My recommendation is that you use Google Workspace for your website email (you will get a professional email @ your website domain, plus extras including Google Drive cloud storage, video and voice conferencing, and you can set up email aliases such as support@). I can help you with the initial setup, however, it is not covered by our website care plans or support.

The reason I recommend Google Workspace is simple, they do email very very well. In addition to all of the services, you also get their high level of security and state-of-the-art system. Plus, they are very affordable.

Other quality email options that I recommend are Microsoft 365 and Zoho. There are also some budget solutions that I can go over with you.
Yes, you can cancel your Website Care and Hosting at any time. There are no lock-in contracts, however, you will need to pay for the current month you are in. Please note, that if you cancel your Website Care and Hosting your website will be archived and no longer live on my hosting after the conclusion of your current month. There are no refunds on yearly plans.
 
You can also choose to upgrade or downgrade your plan at any time.

If you need your Website Care or hosting upgraded to be effective immediately you will be required to pay the difference in the monthly fee immediately. Or you can choose to upgrade at the start of the next month. In this case, your new monthly fee will start at the beginning of your next full month.

If you wish to downgrade your Website Care the change will happen at the start of your next month and from then you will be charged the new fee. There are no refunds for downgrades.
If you decide to cancel your Website Care you will retain your website files in their current state at the end of your current month and you will be required to move it to new hosting. Your current hosting with me will be shut down.

You will no longer receive updates to premium plugins and themes (which is important for security). Your website will also no longer have regular backups, security scanning or uptime monitoring.

If you are moving to new hosting I am unable to help with the transfer.

Once your website has been moved or shut down I will provide you with any remaining necessary files and archive your project.
Normally Website Care & Hosting runs on a monthly billing cycle, however, if you would prefer to pay for 12 months (1 year) of your chosen Website Care plan upfront I can arrange that for you plus you will receive a special discount of 1 month free across. Please contact me if you would like to take on a 1-year care plan and I will generate an invoice for you.

Note that if you choose to pay for 12 months (1 year) of a Website Care plans upfront and then decided to cancel your Website Care plan you will not be refunded.

During the year if you need to upgrade your Website Care I will generate a new invoice for the difference for the remaining time of the 1 year that has been paid. However, if you wish to downgrade it will not come into effect until the next year that the website care plan begins.

Ready to get started?

Let's elevate your brand & get your business working online

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